Shipping & Returns

Warranty:

At the 700 Shop, we personally select all of the products we carry and meet with our manufacturers and representatives on a regular basis. If you have any warranty issues with a product you purchase from us, we will help work with the manufacturer to take care of the problem.   

Order Processing:

Orders are processed through the700shop.com on the conditions that you accept all of the following:

  • The polices, terms and conditions specified below and throughout this website;
  • The Privacy Policy
  • Terms of Use

Orders are processed Monday through Friday, excluding Holidays. You will receive a shipping confirmation and tracking number for your order. We strive to ship out all orders within 24 hours of receipt, with the exception of weekends and holidays. If your order is placed on a weekend, your order will generally ship on the following Monday. If you place an order on a holiday, it will generally ship the second business day after.

Payment:

We accept Visa, Mastercard, American Express and Discover charge cards for payment of purchases made on the700shop.com. When an order is placed, your credit card will be pre-authorized with your credit or debit card issuer. This pre-authorization may affect the amount of available credit on your credit or debit card. We submit the final charge to your credit or debit card at the time of shipping.

Shipping Rates:

If you live within the lower 48, we provide free shipping on all purchases of $100.00 or more.  If you choose expedited shipping, or purchase items under $100.00, the shipping charge is based on weight and the dimensions of the package.  We do not upcharge our shipping rates.

Returns:

If you are not completely satisfied with your purchase, please contact us within 30 days. You may also return new items purchased on the website to our physical location in Indiana, Pa.

If you do need to return an item, we use the following guidelines:

  • Items must be in new condition in order to be returned. New condition means that the item is as it would be displayed on our sales floor and has the original 700 Shop and manufacturer tags attached. Unfortunately we will not be able to accept return items that are “gently” tried.
  • All refunds are returned to the credit card account used for the original purchase.
  • We must be able to verify proof of original purchase. Please note your name and order number with any returned item.
  • All sales of clearance merchandise are final.
  • All sales of opened packages of underwear are final be it bottoms or tops.
  • All sales of socks/hosiery are final.

When you ship a return, we recommend that you utilize a tracking number and insure the shipment. Any returned items remain your responsibility until we receive them and ensure that they meet our return policies noted above.

Returns should be shipped to:

WEB RETURNS
700 Shop
700 Philadelphia Street
Indiana, Pa 15701

Need Help or Have Other Questions?

Our Customer Service Department is happy to help! 
Please contact us via email at info@the700shop.com 
or by phone Monday-Friday 10am-5pm CST at 724.465.8411.